First-Time Manager Challenges: 7 Hidden Struggles Holding Performance Back

Lucy Philip • 27 January 2026

The Leadership Title Isn’t Enough.


New leader challenges are one of the biggest hidden risks inside growing organisations. Many first-time managers step into leadership roles without training, clarity, or support, and the result is predictable: burnout, disengaged teams, and missed performance targets.


In this article, you will learn the 7 most common challenges new leaders face and why they happen, so as an organisation you can put in place the right leadership development support to prevent your new managers from failing in their first 18 months


The statistics underscore the scale of the problem. Recent studies show that 82% of leaders feel unprepared for their new responsibilities. The remaining 18% often assume the title itself somehow confers capability. But leadership is ultimately a skill set. 


And it's a challenge new managers, unfortunately, are left to figure out alone.


This lack of preparation costs companies dearly. Employee turnover, missed goals, fractured team culture – all downstream effects of an under-supported leadership layer. And for the leaders themselves, the cost is internal: confusion, doubt, isolation.

What are new leader challenges?

Leader challenges are the emotional, psychological, and structural struggles first-time managers face when transitioning from individual contributor to people leader, including identity shifts, imposter syndrome, accountability anxiety, and responsibility without authority.


The 7 most common challenges new leaders face, in our experience are:


  • Identity shift from doer to leader
  • Approval anxiety and boundary confusion
  • Imposter syndrome
  • Micromanagement and overfunctioning
  • Accountability avoidance
  • Emotional labour overload
  • Responsibility without authority

1. Identity Shift in Leadership: From Doer to Leader

Moving from individual contributor to leader is a change in identity, not just a job change. It’s a "role exit" and "role entry" that requires a total psychological reset. 


Think of it like switching from being a soloist to conducting an orchestra: what once brought praise (getting tasks done, being the expert, solving problems themselves) no longer defines success. Instead, their value lies in creating the conditions for others to thrive. 


This shift is often destabilising, and many new leaders report feeling like they're wearing two coats at once, still doing the old job while trying to lead on top. They are busy, but not effective; respected, but not necessarily leading. 


The shift from personal productivity to team productivity is one of the most jarring passages a leader faces, with research showing that 40% of new managers fail within their first 18 months because they never successfully make this psychological transition from "doer" to "leader." Experts concur that the technical prowess that got you promoted suddenly becomes a liability if you cannot "let go" of being the smartest person in the room.

When you are an individual contributor, you are responsible for the job. When you are a leader, you are no longer responsible for the job; you are responsible for the people who are responsible for the job. The best way to drive performance in an organization is to create an environment in which information can flow freely, mistakes can be highlighted, and help can be offered and received.

Simon Sinek, Author of 'The Infinite Game' and 'Leaders Eat Last'

2. New Manager Approval Anxiety and Boundary Setting

First-time leaders often find themselves stuck in an approval tug-of-war between two powerful drives: the desire to be liked and the need to lead. 


They may have been promoted from within their team, turning peers into direct reports, and now face the challenge of setting standards, giving feedback, and saying "no" all while preserving relationships. It's like trying to steer a ship while keeping everyone on board comfortable, but leadership is less about comfort and more about clarity.

 

Avoiding discomfort leads to delayed feedback, blurred boundaries, and mounting anxiety. New leaders are often asked to speak with authority while still learning the ropes, creating fertile ground for "imposterism".

 

A study found that 70% of successful people encounter imposter feelings, and 84% of entrepreneurs report feeling like a fraud after a promotion. As noted in The Frontline Journal, "Leadership often requires exposure before mastery. You are asked to decide before you feel ready."

3. Imposter Syndrome in First-Time Leaders

Even the most competent new leaders I've worked with have described their own moments of deep self-doubt. Self-doubt can appear before hard conversations, after giving feedback, when performance dips. 

John, a coach client of mine, described it this way: "The fear of screwing up is so real. I’ve gone from working in a research department to leadership and it feels like I'm fumbling in the dark." 


Some view imposter syndrome as a sign of inadequacy, but it's not. It's a natural response to stretch, though without support, it can spiral, causing leaders to start overpreparing, micromanaging, or avoiding big decisions altogether. 


Self-doubt is not a sign of inadequacy; it is often a correlate of high engagement. A survey of 1,200 managers found that 68% felt "unqualified" in their first year, and interestingly, those who experienced this "mild imposter syndrome" often ranked higher in team engagement five years later because they were more likely to use curiosity and preparation as coping mechanisms. 


HBR defines imposter syndrome as "doubting your abilities and feeling like a fraud," noting that it disproportionately affects high achievers. Without support, this spiral leads to perfectionism and indecisiveness, as leaders overprepare to avoid being "exposed."



Imposter syndrome is a paradox: others believe in you, you don't believe in yourself, yet you believe yourself instead of them. If you doubt yourself, shouldn't you also doubt your low opinion of yourself? I believe that imposter syndrome is a sign of hidden potential. It feels like other people are overestimating you, but it's more likely that you're underestimating yourself. They've recognized a capacity for growth that you can't see yet.

Adam Grant, Organizational Psychologist and author of 'Hidden Potential'

4. Micromanagement and Overfunctioning in New Leaders

Many high performers ascend to leadership roles precisely because they were reliable problem-solvers, yet this same instinct often creates the "Martyr Mindset." 


When a team struggles, these leaders instinctively jump in to fix issues themselves, mistakenly believing they are shielding their team through personal sacrifice. In reality, they unwittingly become the organisation's bottleneck. 


While the leader sees their actions as helpful, the team often perceives a manager who refuses to let go and lacks the trust to allow others to grow. To break this cycle of "insecure overachieving", Harvard Business Review suggests that leaders should learn to "write the job before they do the job", establishing clear success metrics that focus on leadership outcomes rather than tactical execution. Without this shift, over-functioning inevitably masks a lack of trust, leading to micromanagement, which is one of the primary drivers of employee disengagement and burnout.

If your new managers are struggling with imposter syndrome or micromanagement, explore how our Leadership Operating System supports first-time managers with practical tools and leadership coaching.

5. Holding Team Accountability as a New Manager

Accountability takes on a daunting new dimension when a leader is no longer "one of the team", often becoming the most avoided tool in a new manager’s toolkit. 


Many first-time leaders hesitate to challenge poor performance out of a deep-seated fear that conflict will damage personal relationships, leading to a cycle of soul-sapping exhaustion where they constantly correct a junior employee's work rather than confronting the root issue. 


This avoidance is a systemic issue; research from the Centre for Creative Leadership identifies "Giving Effective Feedback" and "Dealing with Difficult Employees" as the primary challenges for frontline leaders, largely because 60% of them never received formal training on how to hold coaching conversations. 


When accountability is avoided, it creates a vacuum of resentment and lowers overall team standards, yet when done poorly, it can feel like blame.


As experts note, the transition to managing others is a "polarising" task that requires a sophisticated balance of task-driven results and relationship-driven empathy to ensure that feedback is seen as a catalyst for growth rather than a personal attack.

6. Emotional Labour in Leadership Roles

Leadership is an emotional journey that carries a heavy, often invisible load. Sarah, a new manager, described this experience to me as putting on a "damp coat" left behind by someone else: uncomfortable, heavy, and not truly yours to begin with. 


As first-time leaders absorb team tensions, unspoken frustrations, and shifting moods, they are increasingly expected to act as the primary "shock absorbers" for organisational change and employee well-being. 


This expansion of the role into heavy emotional labour is backed by Gartner, which reports that 75% of managers feel overwhelmed by the need to manage both their own emotions and those of their team simultaneously. 


The psychological toll is significant: a 2024 Deloitte study found that 53% of managers are already burned out, with nearly half of Millennial and Gen Z leaders reporting constant stress. While leaders are traditionally taught to remain composed, maintaining that composure without a proper outlet creates an internal pressure that eventually explodes.


This is compounded by the fact that 73% of managers feel they lack the specific tools required to navigate complex digital transformations, like AI, while trying to sustain team morale in an increasingly demanding environment.

7. Responsibility Without Authority in Frontline Leadership

Frontline managers frequently find themselves "sandwiched" between senior leadership’s ambitious goals and the practical realities of their teams, leading to a profound mismatch between their responsibility and their actual power. 


They are often held accountable for outcomes they do not fully control: inheriting underperforming teams, being overruled on key decisions, or being denied essential resources. Yet they are still expected to deliver amazing results. 


This structural conflict breeds "productivity paranoia" and a deep sense of powerlessness; indeed, data shows an "authority gap" where less than half of leaders believe their creativity and ingenuity are actually leveraged for transformation efforts. 


When a manager's judgment is consistently undermined by senior leaders only for them to be blamed when things go wrong, the resulting stress isn't just about performance but also about the helplessness that serves as a fast track to disengagement. 


To bridge this gap, organisations must move away from rigid, top-down approaches and embrace cross-functional decision-making, providing managers with the genuine autonomy and influence they need to lead effectively rather than leaving them to feel like "powerless executors" of someone else’s plan.

If New Leaders Struggle, It’s Not Just Them

When a new leader fails to meet expectations, the corporate reflex is to label it a capability issue, a personal deficit in skill or talent. However, 2025 research suggests we are actually facing a global capacity crisis.


Leadership capability is the "what" – the skills and competencies needed to perform. 


Capacity is the "how" – the psychological and structural bandwidth to access those skills under pressure. Today, the gap between the two is widening at an unsustainable rate.


  • The Capacity Gap: According to Gartner, 75% of managers are now overwhelmed by the sheer expansion of their responsibilities, yet only 44% have received any formal training to handle this new load. When we ask leaders to navigate hybrid team dynamics, AI integration, and a mental health crisis without a roadmap, we aren't testing their potential; we’re testing their breaking point.
  • The Hidden Economic Cost: This isn't just a "soft" cultural problem; it is a measurable financial drain. Gallup’s 2025 State of the Global Workplace report found that manager disengagement, often a direct result of being under-supported, costs the global economy $438 billion annually in lost productivity. Because managers account for 70% of the variance in team engagement, a single unsupported leader creates a "disengagement domino effect" across their entire department.
  • The Risk of Silence: Perhaps the most dangerous cost of "promoting without preparing" is the culture of silence it fosters. Deloitte’s 2025 Human Capital Trends survey reveals that while 66% of executives believe their recent hires are unprepared, managers often feel they must "figure it out in silence" to maintain the appearance of authority. This isolation is a fast track to burnout – a state currently reported by 53% of all managers.


New leader challenges are not a personal failure. They are a predictable outcome of promoting without preparing.


With the right leadership development framework, first-time managers can move from inner struggle to measurable strength.


Book a 20-minute clarity call to explore how the  Leadership Operating System supports new leaders and reduces frontline management failure.

Lead

Sources

  • Harvard Business Review: “The Trap of the Individual Contributor,” 2024
  • Gallup: “State of the Global Workplace: 2025 Report.” 
  • Gartner: “The Evolution of the Manager Role,” 2024. 
  • Centre for Creative Leadership (CCL): “The Frontline Leader Challenge.” 
  • Deloitte: “Global Human Capital Trends 2025.”



Committed to Supporting Leaders in Your Organisation?

In today's volatile and unpredictable world, new leaders need trusted support. Purposefully Blended equips Learning and Development Partners and leaders across your organisation with the capabilities to implement effective blended learning solutions that create real-world, transformative impact.


Get in touch to explore how we can help your leaders thrive.

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About the Author

Lucy Philip, Purposefully Blended, Founder

Lucy Philip is the multi-award-winning founder of Purposefully Blended, a boutique Learning and Development Consultancy that blends learning design expertise with high-impact leadership practices to drive sustained behaviour change.


Purposefully Blended has established a strong reputation among pharma and healthcare organisations for developing leaders at all levels through tailored programmes that demonstrate highly significant, measurable impact.



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